Frequently Asked Questions (FAQ)

About TET Sure

What is TET Sure?

TET Sure (Legal Name: Job Assure) is an online coaching institute dedicated to helping students prepare for government examinations and teaching eligibility tests. Our mission is to provide quality education, expert guidance, and effective study resources to aspirants across West Bengal and India.

Where is TET Sure located?

Our administrative office is located at:

4 No Chowdhury Para Lane
Belghoria, Kolkata
West Bengal – 700056
India

How can I contact TET Sure?

Phone: +91 8902204489
Email: tetsure.me@gmail.com
Website: www.tetsure.com

Courses & Programs

Which examinations do you provide coaching for?

We currently provide coaching and guidance for:

WB Primary TET
WB Upper Primary TET
CTET
NTA UGC NET
SSC (CGL, CHSL, MTS, GD, CPO, etc.)
WBCS
WBPSC Examinations
Other Government Recruitment Examinations

Are classes conducted online or offline?

Currently, TET Sure conducts classes exclusively through online platforms. Students can attend classes from anywhere in India using a smartphone, tablet, laptop, or desktop computer with an internet connection.

Can students from outside Kolkata join?

Yes. Since our classes are conducted online, students from any district of West Bengal or anywhere in India can enroll and attend classes.

Do you provide study materials?

Yes. Depending on the course, students may receive:

Digital Study Materials
PDF Notes
Class Notes
Practice Sets
Previous Year Question Papers
Mock Tests
Current Affairs Materials
Revision Notes

Are mock tests included?

Yes. Most courses include chapter-wise tests, full-length mock tests, and practice examinations designed according to the latest examination patterns.

Online Learning

What do I need to attend online classes?

You will need:

A smartphone, tablet, laptop, or desktop computer
A stable internet connection
A registered mobile number
A valid email address

Will I receive access to recorded classes?

Availability of recorded classes depends on the specific course and batch. Please check the course details before enrolling.

Can I access classes on my mobile phone?

Yes. Our online classes and study materials are fully accessible on Android and iOS smartphones and tablets.

What should I do if I face technical issues?

You can contact our support team by phone or email. We will assist you as quickly as possible.

Admissions & Enrollment

How can I enroll in a course?

You can enroll by contacting our admissions team or by following the enrollment process available on our website.

Is there an age limit for joining courses?

Age eligibility depends on the official eligibility criteria of the examination you are preparing for.

Can I join after a batch has started?

Depending on seat availability and the progress of the batch, late admissions may be permitted. Please contact us before enrolling.

Fees & Payments

What payment methods do you accept?

We accept payment through:

UPI
Bank Transfer
Debit Cards
Credit Cards
Online Payment Gateways

Available payment options may vary depending on the course.

Can I pay fees in installments?

Installment payment options may be available for selected courses. Please contact our admissions team for details.

Will I receive a payment receipt?

Yes. A payment confirmation and receipt will be issued after every successful transaction.

Refunds & Cancellations

Are course fees refundable?

Generally, course fees, digital study materials, online classes, recorded lectures, and mock tests are non-refundable once access has been provided.

Please read our Refund Policy for complete information.

What happens if I make a duplicate payment?

After verification, duplicate payments may be eligible for a refund.

How long does a refund take?

Approved refunds are generally processed within 7–15 business days, depending on the payment provider.

Can I cancel my enrollment?

Students may request cancellation, but refunds will be processed only according to our Refund Policy.

Examination Preparation

Does TET Sure guarantee success in government examinations?

No. We do not guarantee selection or success in any government examination. Success depends on each student's preparation, dedication, attendance, and performance.

Are your teachers experienced?

Yes. Our courses are designed and taught by experienced educators and mentors with expertise in competitive examination preparation.

Do you provide personalized guidance?

Yes. Depending on the course, students may receive:

Doubt-solving sessions
Performance analysis
Mentorship
Exam strategy guidance
Preparation planning

How often are study materials updated?

Our study materials, current affairs, practice questions, and mock tests are regularly updated according to the latest syllabus and examination patterns.

Website & Privacy

Is my personal information secure?

Yes. We take reasonable administrative and technical measures to protect your personal information and process it in accordance with our Privacy Policy.

Do you use cookies?

Yes. Our website may use cookies to improve website functionality, user experience, analytics, and security.

Where can I read your Privacy Policy, Terms of Use, and Refund Policy?

These documents are available on our official website.

Contact Us

Still have questions? We're here to help.

TET Sure (Legal Name: Job Assure)

Address
4 No Chowdhury Para Lane
Belghoria, Kolkata
West Bengal – 700056
India

Phone: +91 8902204489

Email: tetsure.me@gmail.com

Website: www.tetsure.com